22-24 October 2017
Dusit Thani, Dubai, UAE

Omar Hashem

EVP Head of Digital Banking Division
The National Commercial Bank
Omar Mohammed Hashem Tel: +966505424374 Executive Vice President Jeddah, Saudi Arabia Head, Digital Banking Division Email: omar.m.hashem@gmail.com The National Commercial Bank Seasoned banker with more than 20 years of diverse experience in spearheading startup initiatives in corporate banking, Retail Banking, Strategy and Customer Experience. Chairman of Board Sanid, Member of Advisory Board souqalmal.com[souqalmal.com] and EVP head of Digital Banking , National Commercial Bank Saudi Arabia In addition work with Regulator on Fin tech initiatives and Payment initiatives


9:45 AM PANEL DISCUSSION: The future of customer contact in a digital era

  • How your customers are redefining customer contact and what this means for you
  • Finding the right balance of physical and digital contact for an effortless consumer experience
  • Exploring smart channels of communication to build into your strategy
  • Transforming your contact centre into a “centre for happiness”


Check out the incredible speaker line-up to see who will be joining Omar.

Download The Latest Agenda