22-24 October 2017
Dusit Thani, Dubai, UAE

Gail Livingstone


Chief Operations Officer
ME Digital Group (ExpatWoman & Cobone)


11:45 AM Customer Service without a Contact Centre

  • Digitalizing customer service: the case of Expat Woman & Cobone
  • How customers are connecting on a digital level, without the support of a contact centre
  • When, why and how? Exploring the rationale behind the strategy


Check out the incredible speaker line-up to see who will be joining Gail.

Download The Latest Agenda