22-24 October 2017
Dusit Thani, Dubai, UAE

Meet the speakers

Speakers


Basker Rangachari
Basker Rangachari
SVP and Head of Brand, Marketing & Customer Experience
Mashreq Bank
Zohaib Malik
Zohaib Malik
Head of Contact Centre and CX
GLOBIST
Jason Willicombe
Jason Willicombe
Founder
Four-C - Experts in Context, Content, Channel and Cadence
Humphrey Davis
Humphrey Davis
Head of Online Care
Virgin Mobile UAE
Paul Gale
Paul Gale
Vice President - Global Contact Centres
Emirates Group
Stephen Kishore
Stephen Kishore
Director Customer Excellence
Dubai Multi Commodities Centre
Smita Gaurav
Smita Gaurav
Trainer & Senior Consultant
Etisalat Academy
Saif Al Abri
Saif Al Abri
Senior Manager Training and Development
Omantel
Kazim Jessa
Kazim Jessa
Head – Retail Contact Center Operations
Tanfeeth (A subsidiary of Emirates NBD group)
Omar Hashem
Omar Hashem
EVP Head of Digital Banking Division
The National Commercial Bank
Arijit Chatterji
Arijit Chatterji
Chief Business Officer
C-Zentrix
Carolina Nieto
Carolina Nieto
Head of Global Customer Service (Supply Chain)
IFFCO Group
Ismail Mohammed
Ismail Mohammed
Senior Vice President of Customer Operations and Service Management
du
Gail Livingstone
Gail Livingstone
Chief Operations Officer
ME Digital Group (ExpatWoman & Cobone)
Motaz  Abdul Baqi
Motaz Abdul Baqi
Department Head
Ooredoo Oman Contact Center
Myriam GHEDAS
Myriam GHEDAS
General Manager
Vocalcom MEA
Ricardo Langwieder-Gorner
Ricardo Langwieder-Gorner
Chief Executive Officer
Silah Gulf W.L.L.
Adam Kay
Adam Kay
VP Global Sales