Snapshot of Middle East Call Centre Evolution

Snapshot of Middle East Call Centre Evolution

Middle East contact centre space is evolving not by the decade, but by the year. Technologies once considered next-gen are now deemed obsolete. Strategies to go outbound once thought to be important are now seen as necessary.

To reflect these changes, download this snapshot of these very changes in the Middle East call centre space and how it is expected to evolve in the future.


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